No, you cant. For values above $100, contact our National Sales department at 800-AMC-4TIX (800-262-4849). There customer service is terrible. I sought out a place to post a review and realized how awful their customer service is and how many people have had issues! Enter the complete 10-digit phone number. BitPay supports leading coins including Bitcoin (BTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Shiba Inu (SHIB), Wrapped Bitcoin (WBTC), and 5 USD-pegged stable coins (BUSD, DAI, GUSD, USDC, and USDP). The purchaser must also attend the movie for which the additional tickets are purchased. Yellow Tickets are subject to surcharge for 3D, premium large screen format (e.g., IMAX, Dolby, AMC Prime), dine-in theatres, film festivals, and premium services; location services may also apply at select locations, including Disney and Universal properties operated by AMC. How Can I Get a Movie Ticket Refund With DoNotPay? Please visit your local theater's page for specific ticket pricing. For more information on this policy, please visit www.mpaa.org. Applications reviewed and accepted throughout the school year. Their misleading and complicated website caused me to buy tickets for a theater in CA and I live in Idaho! Military discounts are valid for general admission only, only for tickets purchased at the box office (not valid online). However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. Have you tried pulling up your order/confirm on the mobile app? Due to Covid-19 restrictions we are not booking Birthday Parties or using the birthday party rooms in our theatres, we will update this as things improve. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. In certain markets, film studios sometimes allocate films among theaters in that area. When I purchase tickets online, it requests a zip code, but what if you're from Canada? You can imagine my terribe disappointment when I went, a couple weeks later, to purchase a ticket to see Elvis. The restriction generally applies to the first two-weeks of a film's theatrical release, however there may be specific films in which this time period is extended based on studio contracts. A military discount is available at the box office and ID must be presented at the time of ticket purchase. Refunds are available in certain limited circumstances described below. Tickets purchased through Fandango.com can be used at AMC theatres. And you NEVER get the "forgot your password" email. Contact your local theatre if you have questions regarding any state or local requirements. Paragon Theaters offers discounted pricing for large groups of 50 and up. If you have an AMC gift card that begins with 6006, please email photos of the front and back to giftcards@amctheatres.com for a replacement card. No. A patron desiring to purchase multiple tickets must provide a valid photo I.D. When I click the link to print my tickets, the page comes up only as text. For purchases made online via Regals mobile apps or websites please follow the refund tickets link on the confirmation email you received or use our Contact Us form on the website. These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. The cost was $12.00. I tried texting and emailing Fandango to no avail. Check who called Reverse phone lookup. Gift Cards Offers. DO NOT USE THEM for movie tickets. Pretty Much a Corporate ruse designed to make communication difficult. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Please note that for tickets purchased at the box office or online, please reach back out directlyto the local theater you were going to visitprior to the showtime, and ask for a Manager to initiate a refund. It is also important to note that while we would love to play every film, especially the ones our customers want to see, what we play is usually at the discretion of the film studios. Fandango accepts a variety of payment methods, which may include Visa, MasterCard, American Express, Discover/Novus, Venmo and PayPal and certain other digital wallets. Sometimes they release films on a "limited" basis, and other times a film opens "wide" - all theaters. Impossible to get a hold customer service over phone. Wow! I sent another email to their help desk and no reponse. Limited Time Only: Add your photo to a Visa card for free! Information provided by various external sources. Please ensure that your email is correct- and by midnight on the day of your birthday, you will receive an email notifying you that your free ticket has been added to your account. its a very bad app. Amazingly the purchased showed up. HORRIBLE. Ushers may conduct additional photo I.D. You can also retrieve tickets at the box office or automated box officewith the credit card you used to make the purchase onlineoryour confirmation number (see question below regarding retrieving confirmation). They see and acknowledge these, and see a failed transaction for Thursday the 25th @ AMC. Please note: tickets or receipts may not be printed from our app. Click hereto requestmore information. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. Passes are not accepted for any opening night fan event, double feature, marathon event or Dreamscape at AMC experience. Always look for the "No Passes" or "Special Engagement" description next to the film title. Bookings are received on Monday and schedules are built on Tuesday with showtimes available for the coming weekend by late Tuesday evening. Unfortunately, Special Engagements carry a pass restriction. Tldr: Longshot, but is there a way to transfer my AList to a completed (out of pocket) purchase? And Fandango said their system was showing failed transaction. The fee is displayed on the Order Summary during the online purchase process. It is important to remember that the admittance procedures still apply to those individuals that make purchases or redeem on-line ticket purchases from a ticketing kiosk. Effective July 1, 2019, you can redeem your free ticket on the Paragon Theaters app. What is Your Rated R Policy? Donation Request Will I Geta FREE Movie Ticket on my Birthday? While users are typically satisfied with the service this company provides, there are cases when customers were displeased with the way the company handled their complaints, cancelations, and refund requests. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. For a better experience, please enable JavaScript in your browser before proceeding. The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. The only way I could get a credit was if I joined their VIP program. All tickets purchased with a gift card are non-refundable and cant be exchanged for any kind of credit. The reservations page on AMC showed a ticket for Avengers Endgame on . My gift card had not been used and I know that for a fact because the pin was still covered when I tried to use it. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. Lux Box Purchase Receipt / Order Confirmation Number Your online ticket orders can be viewed in your My Account. A student discount is available at the box office and student ID must be presented at the time of ticket purchase. 2sandiesmail. You can do this from your web browser. This is illegal and I will not just forget and move on. Most of our theaters offer military discounts. There are certainly a handful of movies I would like to see before then, so hopefully this gets resolved. Purchased my tickets for Sat and didn't realize the system selected Fri. Penny Lanes Bowl & Games It goes against our guidelines to offer incentives for reviews. The system prompted me to log in. All Fandango rewards customer services employees very truly CRACKHEAD DRUGS like Meths, Rocks, and Cocaines. Sorry, but all credit cards used must have a U.S. billing address. Kiosk ticket sales are an important service for our guests. Can a rating be changed? I'd rather sit at home and watch a movie on tv. Should you wish to purchase more than ten tickets at a time, please place separate orders. Through our partner, BitPay, we support more than 95 different crypto wallets and exchanges including BitPay, Coinbase, Exodus Wallet, Ledger Wallet, Trust Wallet, Electrum Wallet, Blockchain Wallet, Metamask, Crypto.com, Gemini Wallet, Kraken, Binance, BRD Wallet and more. When I wanted to return one of a group of tickets hours in advance of a film, I was told I would have to cancel and reorder the entire groupcould have lost the seats I had by doing that. For information about your membership, contact Fandango at http://support.fandango.com/, by phone at 1-866-857-5191 , or by mail at Fandango, 407 North Maple Drive, Suite 300, Beverly Hills, CA 90210; attention: VIP+ Program. Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. It is REGs policy to support the MPAA ratings system to the fullest extent possible. Buy movie tickets in advance, find movie times, watch trailers, read movie reviews, and more at Fandango. When I get to the theater what should I do? Would give zero stars if I could. DoNotPay offers you the chance to refund movie tickets online in just a few clicks. The fee is detailed (listed as "booking fee") on your order summary at checkout. IMAX Last year while grocery shopping I was picking up my kids some Yocrunch Yoplait yogurt and on the back of the yogurt was a promotion of receive $5 off a movie ticket on Fandango by purchasing 8 single individual Yocrunch yogurt in the same transaction, so I decided to try it out. ConAgra Policy, at this time, prevents us from making "Gluten Free" claims while the FDA Guidance on this matter is still being reviewed. They issued me a credit and the credit did not work! The matinee hours may vary by theatre location based on market or territory. On the Confirm Order page, enter the gift card number and 4-digit PIN. You can definitely purchase tickets online! What you get with the VIP account, besides the option of a refund, is the possibility of exchanging your tickets. . Regal Entertainment Group theatres are handicap accessible. How Long Before Fandango Customer Service Answers? No record of transaction. Bought 4 tickets using a gift card & balance going on my credit card. There are no refunds after the printed showtime. I checked my email with no confirmation and purchase history on there website. The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. Thieves. When I talked to the rep, he said THE PROMOTION IS OVER AND THERE'S NOTHING I CAN DO. Exchanging your ticket means that you dont lose any money on the convenience fee as you do with the refund. Regal has taken bold nationwide action in all of it's locations. Guests must be of 17 years of age to purchase a ticket. How do I refund my tickets? You can exchange the ticket for credit and reuse it for future purchases. They do not call back as promised. and start exploring the services we can offer. The Regal Crown Club rules can be found here. For assistance, contact a staff member. Please visit our Health & Safety Action In Regards to the Coronavirus page. CSR and Supervisor simply read the script over and over and would not issue a refund. Please visit your local theatre for specific details. R - Restricted -- Under 17 requires accompanying parent or adult guardian (age varies in some jurisdictions). Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. Absolute garbage company with terrible customer service! Sign up for our e-showtimes by clicking on the email icon on our website home page. They called me back 3 hours later at 1AM. By refunding that ticket you lose the right to accumulate VIP+ points. Wrote to them to get refund, no answer. You will need your charity's Tax ID number in order to complete the form. Customer Service chat is the biggest joke. For extenuating circumstances, please consult theatre management. What Do I Need to Pick Up My Tickets? Their credits DO NOT WORK when you go to book tickets. In the end, the person who scans/rips your ticket to let you in was able to scan my AMC code and see the ticket assigned to my account, so I was able to go see the movie. Get help. the intention of those sites is made intentionally to thwart use intentionally, unless a super user you are. Do You Offer Military Discounts? What are the rules for contests and giveaways? AXIS15 EXTREME If you want to refund your tickets you bought with your VIP account, the same rules applyyou will get a refund for your entire order, minus the convenience fee. Does my theatre have a military discount? The following are considered holidays: New Years Day;Birthday of Martin Luther King, Jr.;President's Day;Memorial Day;Independence Day; Columbus Day; Labor Day;Thanksgiving Day; and Christmas Day. Paragon Theaters - Luxury Made Affordable All Rights Reserved 2023. in /nfs/c05/h04/mnt/113983/domains/toragrafix.com/html/wp-content . If you are experiencing difficulty using your Fandango gift card, please contact Fandango directly at (866) 857-5191 and they can help resolve your issue. Extremely hard to get a hold of once purchased. If you need assistance for any reason, please ask one of our theatre personnel for assistance. Most new releases are considered a Special Engagement, but check movie times and tickets for your. Not all ticket types are available for all performances. No images. Select why you want to continue (Refund or Exchange) You can request this refund, Pricing varies by location. Children under 3 are free except in reserved seating and recliner locations. The customer service was so good too. Edit your payment method for Movie Club. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. The Paragon Village 12 no longer has a dress code, as of January 31, 2018. ticket-taker) and scan the QR code on your ticket confirmation page. Health & Safety Action In Regards to the Coronavirus. Do You Offer Hearing Devices? Recliners Click on the link you can find under a headline Refund/Exchange, Enter your email address and the confirmation number, Select why you want to continue (Refund or Exchange). At least I cancelled the payment on my credit card but unfortunately I am still ripped off because I dealt with this awful companyno wonder they have such long hold times. They would not refund my money although I did not attend the movie and they will not get you in contact with management or anyone other than whoever you get on the phone or by email. When Fandango works, it's fine. They probably make more money scamming than selling tickets!!! The ratings do not determine or reflect whether a film is "good" or "bad." Agency Kitchen Gift cards can be purchased at all or our theater locations or online byclicking here. MPAA A person must be at least 21 years old in order to purchase multiple tickets without providing additional photo I.D. I live in Florida and searched the movie theatre I wanted in palm beach gardens then picked my movie, my time, and my seat and purchased the tickets. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. Guests falling victim to these sites will likely have print-from-home confirmation receipts with a series of numbers that are unrecognizable by AMC's point-of-sale. When you get to the theatre, you can walk directly up to the ticket attendant (i.e. Not all Regal Entertainment Group locations offer a bargain matinee price discount. Create an account to follow your favorite communities and start taking part in conversations. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. I bought my ticket on the website, can I transfer it to the Regal mobile app? I can guarantee you. What Phone Number Do I Use to Request a Fandango Refund? Please don't use Fandango for your movie tickets. FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. Yes! Some websites just DO NOT work properly & it seems And I get to pay an extra fee for this hassle? For example, one theater might receive one film to play, another theater might receive another. Do all movies have to be rated? Legal Reigns supreme. Promo Code: VDAY23. Basically, made one order over Fandango with A list, but during payment submission the website crashed. Any purchase made with a gift card must go to the box office for refunds. Bought 4 tickets using a gift card & balance going on my credit card.
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